WE TAKE ORDERS FROM ANYWHERE AND SHIP TO ANYONE!
Delivery options
Terms of delivery for orders in USA
Orders are generally shipped within two business days.
Within several hours after the processing of your order we will contact you either via the phone or email to confirm the date and address.
Please, indicate the full contact information (address, phone numbers, emails) to prevent possible errors.
In USA orders are shipped using USPS and UPS. We offer flar rate shipping of $5.00 for USPS Priority Mail and UPS ground shipping methods. For any other shipping methods the price of the delivery depends on the destination and the weight of your order.
Shipping rates are calculated by the post office.
The unique number of your order and the address of the Internet site where you can track your package are sent immediately after your order is sent.
Shipping rates are a subject to adjustment if calculated incorrectly by the system.
SiberianWellness.org does not provide shipping to the customer.
For shipping the service is purchased from third parties (USPS and UPS)
From the moment of buying the shipping service from the above mentioned companies all of the responsibility on the customer’s order is passed on to the provider of the shipping service.
All issues related to transportation, delivery, loss of purchased goods from our website are under the accountability of the aforementioned companies.
All concerns on the above mentioned issues can only be forwarded to the above mentioned carriers in accordance to with their rules and regulations.
Please familiarize yourself with rules and regulations of the afformentioned carriers by visiting their websites:
USPS - http://www.usps.com/
UPS - http://www.ups.com/
Terms of delivery for international orders
Shipping rates are calculated by the post office for countries outside of USA.
> actual shipping calculated by the Post Office - Israel; Austria; Anguilla, Argentina, Brazil, Chile, Costa Rica, Dominican Republic, Ecuador, Jamaica, Mexico, Uruguay, Venezuela; China, Hong Kong, India, Malaysia, Singapore, South Korea, Taiwan, Thailand, Turkey; Australia, New Zealand, Japan;
> actual shipping calculated by the Post Office - All other countries not listed above.
Shipping: we ship all international orders by airmail. They usually take 7 to 14 days to arrive. If you would like to order a larger quantity of products to be shipped by surface post (more economical, but takes 4 weeks and over to arrive) please e-mail sales@siberianwellness.org for rates.
If your country is not in the list above or if you cannot pay with a credit card or PayPal, please e-mail to sales@siberianwellness.org for additional information.
SiberianWellness.org does not provide shipping to the customer.
For shipping the service is purchased from third parties (USPS and UPS)
From the moment of buying the shipping service from the above mentioned companies all of the responsibility on the customer’s order is passed on to the provider of the shipping service.
All issues related to transportation, delivery, loss of purchased goods from our website are under the accountability of the aforementioned companies.
All concerns on the above mentioned issues can only be forwarded to the above mentioned carriers in accordance to with their rules and regulations.
Please familiarize yourself with rules and regulations of the afformentioned carriers by visiting their websites:
USPS - http://www.usps.com/
UPS - http://www.ups.com/
When you receive your parcel you might get charged (or not) a governmental tax depending on your country, SiberianWellness.org. does not take any responsibility for that tax (ask your government about the taxes on products purchesed outside your country). All purchases sent out by the SiberianWellness.org are marked as "samples" on the shipping label and on the customer receipt. Most of the governments do not surcharge taxes for items which marked as a "sample".
If you have been surcharged by your government, and prefer not to accept that surcharge and prefer to send that parcel back to us, then be advised that your payment is not refundable (see our Return Policy).
Insurance policy during shipment
No insurance coverage is provided by default. The insurance can be purchased by the customer.
Insurance price:
Inside USA - for each $100.00 taken $1.95
Outside USA - for each $100.00 taken $2.45
The insurance can be acquired at the time of check out. On the shipping cart page below the list of products there is a list of related products, which offers US insurance and International insurance. One item of insurance product offers $100.00 coverage. If you need to cover more than $100.00 simply increase number of insurance product items.
All issues related to transportation, delivery, loss of purchased goods from our website are under the accountability of the transportation companies.
All concerns on the above mentioned issues can only be forwarded to the above mentioned carriers in accordance to with their rules and regulations.
Note that certain shipping methods do not provide insurance for the package.
Please familiarize yourself with rules and regulations of the afformentioned carriers by visiting their websites:
USPS - http://www.usps.com/
UPS - http://www.ups.com/
Lost or damaged Packages
SiberianWellness.org cannot be held liable for damage to the package during shipment. If damage or loss of package occurs during shipment, it is the responsibility of the customer to contact a postal company office to file a claim. If there are any questions, please email us with any questions or concerns that postal company has in regards to the shipment. We will provide all of the necessary information to postal company within a reasonable timeframe. Requests for lost or damaged packages are accepted within 6 months from the date of the order.
SiberianWellness.org does not provide shipping to the customer.
Signature Option
No signature option is provided by default. The signature option can be acquired when checking out at the shipping methods page.
Please note, in case the parcel is lost or delivered to the wrong address/person by the shipping company the customer cannot refer to the fact the he/she did not sign delivery confirmation documents.
For shipping the service is purchased from third parties (USPS and UPS)
From the moment of buying the shipping service from the above mentioned companies all of the responsibility on the customer’s order is passed on to the provider of the shipping service.
All issues related to transportation, delivery, loss of purchased goods from our website are under the accountability of the aforementioned companies.
All concerns on the above mentioned issues can only be forwarded to the above mentioned carriers in accordance to with their rules and regulations.
Please familiarize yourself with rules and regulations of the afformentioned carriers by visiting their websites:
USPS - http://www.usps.com/
UPS - http://www.ups.com/
Our warmest regards,
www.SiberianWellness.org
By placing the order on our website you agree with our Policies, and you agree to resolve all issues in accordance with these Policies.